Every shift, every line, fully accounted for.

The Problem in Manufacturing Operations

A machine fault was reported verbally at 2am. By the 6am shift change, nobody remembers. By 10am, the line is down.

A quality non-conformance reached the customer. They want root-cause analysis. Your system is notebooks and WhatsApp.

Maintenance is 70% reactive. Your capex keeps climbing because equipment fails instead of being maintained on schedule.

How Storecall Solves It

Shift handovers are digital. The day team sees every open issue — with photos, owners, and due times — before they start. Nothing falls through the cracks between shifts.

Every quality finding has a traceable audit trail. Root-cause analysis takes minutes instead of weeks of digging through paper.

Planned maintenance appears on schedule with automatic reminders. Equipment history builds automatically. Breakdowns drop. Asset life extends.

Shift-to-Shift Operations — Nothing Lost Between Teams

Pre-start checks, downtime events, shift handovers, and maintenance requests — captured in one system so supervisors start every shift knowing what happened overnight and what still needs action.

Line & Shift Checks

Pre-start equipment walks, line readiness checks, and shift handover routines — done digitally so the incoming team inherits open issues, priorities, and context instead of verbal updates in the car park.

• Pre-start and line readiness checks
• Shift handover reports
• 5S and housekeeping walks
• Quality spot checks on the line
• Warehouse and staging area checks
• Tooling and setup verification

Downtime & Issue Logs

Stoppages, material shortages, machine faults, and quality holds — logged with photos and owners while the line is still down, so maintenance and production leads see the full picture in real time.

• Machine breakdowns and stoppages
• Material shortages or flow issues
• Quality holds and rework flags
• Near-miss and safety observations
• Maintenance backlog items
• Engineering or process deviations

Plant Approvals

Rework authorisations, overtime, material exceptions, and repair spend — approved with full context so decisions do not stall production while someone hunts through email.

• Rework and deviation approvals
• Overtime and shift-change requests
• Material or batch exceptions
• Maintenance and repair authorisations
• Engineering change requests
• Supplier or incoming material holds

What Plant Leadership Sees Every Shift

Supervisors run the line. Plant managers need to know what carried over from the last shift, what is still down, and where the same problems keep repeating — without walking every area.

Shift Handover Visibility

Incoming supervisors see every open stoppage, quality hold, and maintenance item before the line starts — with owners, photos, and due times attached.

Downtime and Backlog Dashboard

Track open machine faults, overdue maintenance, and repeat stoppages by line and shift so you allocate engineering time to what is actually hurting output.

Automated Shift Summaries

End-of-shift reports email to production and maintenance leads automatically — no one compiles logbooks into spreadsheets at 6am.

Frequently Asked Questions

What is Storecall and how does it help my operations?

Storecall is a connected operations platform that brings your daily workflows — inspections, issue tracking, approvals, and reporting — into one structured system. It replaces scattered communication, spreadsheets, and manual tracking with a clear, accountable process your whole team can follow. The result: nothing gets lost, every issue has an owner, and leadership has real-time visibility without asking for it.

Who is Storecall built for?

Storecall is designed for operations, area, and compliance leaders managing multi-site or field-based teams. It's used across retail, logistics, manufacturing, food & beverage, hospitality, and facilities management — anywhere daily processes need structure, visibility, and accountability.

Does Storecall work on mobile?

Yes. Storecall runs on any modern browser — mobile, tablet, or desktop. There's nothing to install or update. Your field team can complete inspections, report issues, and submit approvals directly from their phone with photo evidence.

What can I use Storecall for?

Anything your team does repeatedly that needs structure and accountability — daily site checks, equipment inspections, safety audits, shift handovers, approval requests, maintenance rounds, or compliance reporting. If it currently lives in WhatsApp, spreadsheets, or someone's head, it probably belongs in Storecall.

What is Nova AI?

Nova AI is Storecall's built-in intelligence layer. It analyses every data point your team captures across all locations, surfaces anomalies, generates intelligent summaries, and helps you spot patterns that would be impossible to find manually. Ask it anything about your operations in plain language — and export the conversation as a PDF to share with leadership.

How does reporting with pivots work?

Storecall's reporting engine lets you slice your operational data by location, team, time period, or any custom dimension — just like pivot tables in a spreadsheet, but built from live data. Compare compliance across regions, track trends over time, and export executive-ready reports without manual data collection.

Can I track equipment and assets?

Yes. Storecall's asset management module lets you register equipment, track maintenance history, schedule servicing, and monitor asset health across all your sites. Link assets to inspections and maintenance workflows so everything stays connected.

How does Storecall handle overdue or missed items?

Automatically. Overdue submissions are flagged in dashboards, reminders are sent to responsible users, and items escalate to the next level if they're not addressed. Nothing slips through. Your team stays proactive instead of reactive.

How long does it take to get started?

Most teams are live within a week. We help you digitise your first workflows, configure your locations and teams, and ensure everyone knows how to use the system. No complex IT project required.

Can we try Storecall before subscribing?

Yes. Explore Storecall free for 30 days — no credit card required. Build workflows, invite your team, and see how it fits your operations before you commit.

Is Storecall good for audits and inspections?

Yes. Storecall is built for field audits and inspections — scored templates, photo and geotag evidence, digital signatures, scheduled recurring audits, KPI compliance scoring, and real-time multi-site dashboards. Failed items can trigger corrective workflows and escalation automatically.

Storecall vs Bindy — which is better for retail audits?

Both handle retail site inspections with photo evidence. Bindy is strong for global enterprise visual merchandising and multi-language rollouts. Storecall matches inspection execution and adds linked workflows, pivot reporting, approvals, and Nova AI — better when audit findings must trigger accountable follow-through across teams. See storecall.co.za/compare/bindy for the full comparison.

Storecall vs SafetyCulture — which is better for inspections?

Both deliver inspection-grade mobile audits with scoring and photo evidence. SafetyCulture (iAuditor) is excellent for straightforward field checklists. Storecall matches that execution and adds linked workflows, pivot reporting, approvals, and Nova AI — better when failed checks must trigger accountable follow-through across teams. See storecall.co.za/compare/safetyculture for the full comparison.

Storecall vs GoAudits — which is better for field audits?

Both score field audits with photo evidence and compliance reporting. GoAudits focuses on completing and reporting audits. Storecall matches inspection execution and adds linked workflows, escalation, pivot reporting, and Nova AI in one platform. See storecall.co.za/compare/goaudits for the full comparison.