Every property, every room, guest-ready.

The Problem in Hospitality Operations

A guest discovered a maintenance issue in their room. The report from housekeeping two days ago was still sitting in a notebook. Nobody followed up.

Brand standards vary wildly between your 12 properties. The ones you visit look great. The ones you don't visit are a different experience entirely.

Your best property manager resigned. Her replacement has no playbook. Standards dropped within two weeks because procedures lived in her head, not in a system.

How Storecall Solves It

Maintenance issues logged by housekeeping are instantly routed to the maintenance team with photos and room details. Nothing sits in a notebook waiting to be discovered.

Brand standards are enforced through structured audits with scoring. Every property is assessed against the same criteria. Head office sees scores in real time.

SOPs are linked to every checklist. New managers follow the same process from day one. Standards live in the system, not in someone's head.

Measurable Outcomes

3.2 hrs — Average decision time

From issue reported to approved resolution — not days, not weeks. Industry average is 3–5 business days.

94% — Compliance rate

Cross-location compliance visibility. Know which sites meet standards and which need attention — versus roughly 60% with manual tracking.

70% — Less manual reporting

Automated reporting replaces manual data collection, freeing managers to act on insights instead of compiling spreadsheets.

How It Works

Step 01: Capture everything, exactly as it happens

Your team completes inspections, reports issues, and logs daily tasks on their phone. Every entry carries a timestamp, photo evidence, and GPS location. Nothing verbal. Nothing lost. Nothing ambiguous.

Step 02: Turn findings into immediate action

Issues automatically route to the right person. Approvals arrive with full context — photos, location, history. Decisions take hours, not weeks. Overdue items escalate before they're forgotten.

Step 03: See the patterns nobody else can

Reports build themselves from the data your team already captures. Nova AI surfaces anomalies across locations. You spot the root cause of recurring issues before they repeat. Leadership sees the full picture without asking for it.

Platform Capabilities

Live Dashboards — Operational truth, at a glance

Customisable dashboards with real-time KPIs. See compliance rates, submission volumes, overdue items, and trends across your entire network — without asking anyone.

Reporting with Pivots — Reports that answer questions you didn't know to ask

Slice your data by location, team, time, or any custom dimension. Pivot tables let you compare performance across regions, spot trends, and export executive-ready reports — without ever opening a spreadsheet.

Inspections & Audits — Consistent standards, everywhere

Build custom checklists in minutes. Deploy them across locations. Get structured data with photo evidence, scoring, and automatic follow-up actions — not PDFs that nobody reads.

Log Workflows — One process triggers the next — automatically

Chain any operational process into another. A fault log triggers a repair checklist. A failed inspection launches an approval. Each step tracks the next in real time — with status updates, escalation, and a full audit trail across teams and locations.

Asset Management — Know every asset. Track every lifecycle event.

Register equipment, track maintenance history, schedule servicing, and monitor asset health across all sites. Stop replacing things that could have been maintained.

Scheduling — Tasks go out on time. Reports land in inboxes automatically.

Schedule recurring inspections, one-time assignments, or campaign-style rollouts — and track completion in real time. Set up scheduled reports so leadership gets the numbers they need, when they need them, without anyone compiling a thing.

What Sets Storecall Apart

Beyond inspections — connected workflows

Unlike standalone checklist tools, Storecall connects what you find to what gets done about it. A failed inspection item automatically triggers a corrective action workflow. A maintenance request spawns an approval. A delivery exception opens a supplier claim. Every step is tracked end-to-end with full accountability.

Linked workflows across teams

Storecall's linked workflow engine lets one submission spawn and track child submissions across different teams and templates. A site audit generates a maintenance work order, which triggers an equipment inspection — all connected, all tracked, all visible on one dashboard. No other operations platform offers this depth of process chaining.

Approval routing built for operations

Approvals route to the right person automatically — based on location, role, or team. Sequential, parallel, or any-order approval flows ensure the right people sign off in the right sequence. Every decision is logged with full context, so approvers act on evidence, not guesswork.

Daily digest keeps everyone accountable

Every user receives a daily email summary of their pending actions, overdue items, upcoming scheduled tasks, and approvals waiting for their decision. Nobody needs to log in to know what requires their attention. Operations stay proactive instead of reactive.

21+ field types for any operational process

Capture exactly the data your operations need: Yes/No with auto-scoring, photos with timestamps and geotags, digital signatures, item matrices for multi-row data, calculated fields with formulas, asset pickers linked to your equipment register, expected-vs-actual count fields that auto-calculate variance, and more. Build templates that match exactly how your team works — not how a form builder thinks you should work.

Nova AI — Built-in Operational Intelligence

Anomaly Detection

Nova scans every submission across every location and flags outliers — unusual patterns, missed checks, sudden drops in compliance — before a human would ever notice.

Intelligent Summaries

Instead of reading 200 inspection reports, ask Nova. Get a summary of key findings, recurring issues, and standout performers across any time period.

Conversational Intelligence

Ask Nova anything about your operations in plain language. It queries your data in real time and gives you answers — no dashboards to dig through, no filters to set.

Export to PDF

Had a useful conversation with Nova? Export it as a PDF directly from the chat. Share findings, insights, or summaries with leadership without rebuilding anything.